Q.  Do any of your staff members speak a foreign language?
A. Our organization is aware of Central Mississippi's diversity. We strive to hire staff members who speak foreign languages. Currently on staff we have a full-time translator for our Spanish speaking patients. We will provide a translator for other languages, if necessary. Please provide us with advance notice so we may arrange this for you.

Q. What happens when my provider goes out of town?
A. Jackson- Hinds currently has 25 providers. Most of them rotate so they are able to care for each other's patients. To ensure we provide the best possible patient care, we also maintain an in-house call group.

Q. Does the office send out reminders for routine appointments?
A. All of our providers are committed to making sure that you remain healthy. We use an automated calling system to remind you of any scheduled appointment. You will be mailed a letter when necessary routine appointments are missed (i.e. pre-natal care visits or EPSDT screening).

Q. How long might I wait before being seen by my provider?
A. You are our top priority. Our front desk staff is trained to ensure that you are not waiting for long periods of time. If for some reason you feel you have been waiting too long, please feel free to ask the front desk staff for assistance.

Q. What are the clinic's office hours?
A. Jackson Hinds Comprehensive Health Center keeps office hours Monday through Friday, from 8:00 am to 5:00 pm and do not close for lunch. On Mondays and Thursdays we have night clinic at the MAIN Site until 8:00p.m. For a schedule of Holiday closures please click here.

If you feel that you need medical assistance, please call 911 or go to the hospital or to an urgent care facility. If you call us after hours, please leave a message so we can get back with you the following business day.

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